FAq
Who is stepinfurniture.co.uk?
Stepinfurniture.co.uk is a product showcase website without any warehouse and stepin furniture is not an official furniture company. We get details of the products from the suppliers of handmade furniture, dealers, and manufacturers.
We sell brand new furniture products. We only accept payments via cash on delivery. It is only the dealing website. We are connected to different manufacturers and furniture makers in the United Kingdom. This website shows products virtually to the customers and takes orders from them, we take order details and send these to the dealers, managers, or warehouses via WhatsApp, mail, or messenger. It’s their duty to deliver the product to the doorstep of the customers.
Do you sell used products?
No, we never sell used products. We sell brand-new products and company-sealed products.
Do you deliver the products or do we have to pick them?
Yes, we have delivery teams. We will deliver to your doorstep.
How do we have to pay money?
We receive the payments via cash on delivery.
Why do some products have sales and some do not?
It completely depends on the product and overall sales. Sometimes it depends on the stock that’s why we are directed to show sales by the suppliers and manufacturers.
Do you allow customers to visit warehouses?
As we are linked to different dealers and there is no specific warehouse. So, our customers are not allowed to visit the warehouses to see the furniture and then buy them.
However, you can check the product before payment at your doorstep. If you have changed your mind you can return to the delivery team without paying a single £.
What a customer can do if he/she does not like the product after seeing it at their doorstep?
Customers can return the product before payments and can cancel the order. You can return the product to the delivery team who will deliver you without any hesitation.